General
The trade name Ferrite-shop is part of the company HF kits. Further more we use the company name HF kits in this Refund and Return document. These general conditions are drawn up by HF kits located in Gouda (The Netherlands) and apply to all offers and quotations. When you purchase in the web-shop, you acknowledge that you have taken note of the general terms and conditions, the privacy policy and agree to this.
Refund and Return policy
HF kits will handle a legal cooling off period of 14 days provided it concerns a delivery to consumers. This means that you can return the products within 14 days without giving any reason. HF Kits will notĀ reimburse the return shipping costs. Right of withdrawal is only possible when products are unused, undamaged and as new including all related accessories. You will receive the costs incurred including shipping costs (only the complete order) within 30 days return to your bank account. Products that have been specially ordered for you in large quantities or that have been manufactured on special request do not apply the right of withdrawal. Please send us an email when you like to use the right of withdrawal.
Guarantee
Obviously, the guarantee provided in Europe is fulfilled. Since HF kits generally supply self-assembly kits, the guarantee for the individual parts in the delivered set is guaranteed. HF Kits is in no way responsible for the success of your self-building project. If the warranty request is honored by HF Kits, it can be decided in consultation to repair the product, replace it or proceed with financial compensation. The financial compensation will never exceed the new price of the delivered product.